Privacy Policy for Wadouz

1. Introduction

Welcome to Wadouz. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our mobile application.

Wadouz is operated by Wadouz SARL ("we", "our" or "us"). By using Wadouz, you agree to this Privacy Policy. If you do not agree, please discontinue use of the App.

We comply with Law No. 09-08 on the Protection of Individuals with regard to the Processing of Personal Data in Morocco, and any other applicable data protection regulations.

2. Information We Collect

We collect the following categories of information when you use Wadouz:

2.1 Personal Information

• Full name
• Phone number
• National Identity Card (CIN) number and photo
• Selfie photo (for identity verification)

2.2 Device and Technical Information

Device ID

2.3 Location Data

Real-time geographic location (if you grant permission) to enable location-based features.

2.4 Communication Data

Push notifications

3. How We Use Your Information

We use your personal data for the following purposes:

• Account Creation & Authentication: To verify your identity, prevent fraud, and manage user accounts.
• Providing App Services: To deliver core functionalities of Wadouz.
• Improving App Performance: To monitor usage, troubleshoot issues, and improve features.
• Notifications: To send you updates, alerts, and important information.
• Security & Compliance: To detect and prevent unauthorized use, and to comply with Moroccan legal obligations.

4. Legal Basis for Processing

We process your personal data under the following legal bases, in compliance with Law No. 09-08:

• Consent – for optional features like location tracking and notifications.
• Contractual necessity – to provide our services and fulfill our obligations to you.
• Legal compliance – when we are legally required to process data.
• Legitimate interests – to improve security, prevent fraud, and enhance user experience.

5. How We Share Your Information

We do not sell your personal data. We may share it only in the following limited circumstances:

With Service Providers:

• Firebase Cloud Messaging (Google) for push notifications
• WhatsApp Meta API (Meta) for communication

These providers process data according to their own privacy policies.

For Legal Reasons:

• To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
• To protect our rights, safety, and the safety of our users.

With Your Consent:

When you explicitly allow us to share your information for a specific purpose.

6. Data Storage & Security

• Your data is stored securely on our servers.
• We use secure transmission protocols (e.g. HTTPS) to protect data in transit.
• We apply technical and organizational measures to protect data from unauthorized access, alteration, or disclosure.

7. Data Retention

We will keep your personal data only for as long as necessary to:

• Provide services to you
• Comply with Moroccan legal obligations
• Resolve disputes and enforce agreements

When data is no longer needed, we will securely delete or anonymize it.

8. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Update: Correct or modify your personal data.
• Delete: Request deletion of your account and associated personal data.
• Withdraw Consent: Revoke your consent (for example, for location tracking or notifications).

To exercise these rights, please contact us (see Section 11 below). We may ask you to verify your identity before processing your request.

9. Children's Privacy

Wadouz is not intended for children under 18. We do not knowingly collect personal information from children. If we learn that a child has provided us with personal data, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will:

• Update the "Last Updated" date at the top of this page

Your continued use of Wadouz means you accept the updated Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at: